Anti-Social Behaviour Pledge
Fylde Community Safety Partnership are working towards implementing all the elements which constitute the Pledge.
Working together to take anti-social behaviour seriously
… our pledge to you
We know that if anti-social behaviour happens to you, it can have a big impact on your quality of life which is why here in Lancashire, we are committed to tackling it by working together. We will take your reports of anti-social behaviour seriously and will:
- Work quickly to understand the problem;
- Acknowledge your complaint, make a record of it and check whether there are any other reports of the same problem.
- Look at all the information about your complaint and work out the best response according to the nature of it.
- Assess your case to make sure we offer you the right support and involve you where appropriate in our plans for tackling the problem.
- Treat all the information you give us in confidence and work with other partners to make sure we get the right solution.
- Give you just one person to deal with who will keep you regularly informed of what’s happening and let you know as soon as possible if this changes.
- Aim to deal with your problem before it gets worse by making the best use of the tools and powers available. This often doesn't need legal action.
- Offer you support if your case goes to court and you are asked to attend as a witness.
- Work with the courts and Crown Prosecution Service on enforcing ASBOs and other orders and publish the results of court cases where appropriate.
- Make it easy for you to tell us about local issues and get involved in solving local problems.
- Ensure better links between neighbourhood policing teams and other organisations to deal with problems quickly.
- Give you and your community clear, consistent and relevant information about what action is being taken and what effect it is having.
- Let you know how to complain if you aren’t happy with the service we have given you.
You should report anti-social behaviour to your local council, the police, or your registered social landlords. You can do this on-line, in person, by telephone or in writing.
They can also provide you with further details.
Brought to you by Safer Lancashire.
WORKING TOGETHER TO TAKE ANTI-SOCIAL BEHAVIOUR SERIOUSLY
www.saferlancashire.co.uk
(Please see copy of the ASB Pledge on the right).
