Customer Services
Customer Service Team
Your One Stop Shop for all Council Services. This page also details the contact details for the council.
The Customer Service Team deals with all customer contacts whether they are made in person, by telephone or on-line. The team has been fully trained to make sure that the customer is dealt with in a professional and polite manner.
Our offices are open Monday to Thursday 08:30 to 17:00 and Friday 08:30 to 16:30. We have a dedicated team of Customer Service Specialists on hand to help you with your query.
Surgeries
Welfare Rights hold a surgery every Monday morning at the Fylde Direct offices. The surgery is strictly by appointment only. To arrange an appointment, please contact Welfare Rights directly on 01772 533656.
HM Revenue & Customs hold a surgery Monday, Tuesday, Wednesday and Friday afternoons from 13:00 - 16.30. The surgery is strictly by appointment only. To arrange an appointment, please contact HMRC directly on 0845 302 1478.
Lancashire County Council hold a surgery every Tuesday and Friday morning, no appointment necessary. They can advise on many Lancashire County Council services including Highways issues and Blue Badges.
Contact Us
We welcome your enquiries and comments and also need to know if you have a complaint about any service we provide. For any information you can contact us in the following ways:
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On-line
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Telephone - 01253 658 658
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Fax - 01253 713 113
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In Person - Fylde Direct, The Public Offices, 292 Clifton Drive South, St Annes, Lancashire, FY8 1LH
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Post - Fylde Borough Council, The Town Hall, St Annes Road West, St Annes, Lancashire, FY8 1LW
