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Useful Help

This pages details contacts who can offer you help and guidance with you benefit claim or application.

If you need help or advice on any matter relating to Housing Benefit or Council Tax Benefit then please do not hesitate to contact staff within the Benefits Service.

Personal visits

Please visit out Fylde Direct offices with private interview facilities available upon request. You can, if you so wish, make an appointment to see a member of staff by using the telephone number shown below.

Telephone enquiries

We have direct-dial telephone numbers for customers wishing to contact us by telephone.

01253 658 658

Correspondence

You may, of course, prefer to contact us by letter. Please address any correspondence to the Benefits Service, Fylde Borough Council, Town Hall, St Anne's, FY8 1LW.

Although staff within the Benefits Service are always willing to offer any help and assistance on Housing Benefit and Council Tax Benefit matters, you can approach other organisation's if you wish. The names, addresses, and telephone numbers of some organisation's which you may find useful are shown below.

Age Concern (Lytham St Anne's & Rural Fylde)
7 St Georges Road
St Anne's
Tel:  01253  725563
Email: ageconcernfylde@yahoo.co.uk

Age Concern (Kirkham)
United reform Church
Mill Street
Kirkham
Email: ageconcernfylde@yahoo.co.uk

Citizens Advice Bureau
Moor street
Kirkham
Tel: 01772 682588
Visit: www.citizensadvice.org.uk

Welfare Rights Service
Guildhall Offices
58-60 Guildhall Street
Preston
PR1 3NU
Tel: 01772 533656

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Online enquiry form

Email: listening@fylde.gov.uk

Telephone: 01253 658 658

Opening Hours:

Mon-Thur: 08:30-17:00
Fri: 08:30-16:30

Address:

Fylde Direct
The Public Offices
292 Clifton Drive South
St Annes
Lancashire
FY8 1LH

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Related content

Appeals (Housing / Council Tax Benefit)If you want to know more about any decision we have made on your benefit claim, or if you think the decision is wrong, you should get in touch with us within one calendar month of the date of our decision or we may not be able to deal with your dispute.

Benefit FraudBenefit fraud costs the country millions of pounds each year. As benefits are paid from public funds this has a direct effect on the amount of taxes that you pay. In other words these people are stealing from you.

Council Tax BenefitInformation on council tax benefit and how to make a claim.

Discretionary Housing PaymentsInformation about Discretionary Housing Payments.

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