The council’s offices will close at 4:30pm on Friday 21st December and will reopen on Wednesday 2nd January 2019 at 9:00am. During this time you can still contact us via email, Facebook and Twitter.
You can also access our services 24/7 at www.fylde.mycouncilservices.com where you can make payments, report any issues such as missed bins or fly tipping and much more.
In an emergency the council can be contacted on 01253 642111. If you have a housing emergency you can contact Progress Housing Group on 03333 204555 and for social care emergencies contact Lancashire County Council on 0300 123 6720.
Payments of Housing Benefit will be paid out a little earlier to take account of the Christmas post and the Council office closure.
If your normal payment is due on Friday 21st December payments will be released as follows:
• Cheques - Posted out Tuesday 18th December 2018
• Bacs Payments - Released Tuesday 18th December 2018
If your normal payment is due on Friday 28th December payments will be released as follows:
• Cheques - Posted out Thursday 20th December 2018
• Bacs Payments – Released Thursday 20th December 2018
Please allow a minimum of 2 working days for Bacs payments to reach your account.
May we take this opportunity to wish everyone a very merry Christmas and a happy new year!