Contact Customer Services

Contact Customer Services

Contact Customer Services

Contact Information

Please note our Christmas and New Year opening times are as follows:

Friday 22nd December 2017 8.30am - 12.00pm our counter is open by appointment only.

Our call centre and counter will be closed from Friday 22nd December 2017 12.00pm until Tuesday 2nd January 2018 at 8.30am.

We will be responding to emails (to and social media enquiries on December 27th, 27th and 29th 2017 for waste and cleansing services only.


  • Live Chat - Please click the chat icon at the top right of the page
  • Email -
  • Tel - 01253 658 658
  • In Person, By Appointment at The Town Hall -
  • Post - Fylde Council, The Town Hall, St Annes Road West, Lytham St Annes, Lancashire, FY8 1LW
  • Twitter @fyldecouncil
  • Via our APP - Available in the APP Store

Our offices are open Monday, Tuesday and Thursday 08:30 to 17:00, Wednesday 09:00 to 17:00 and Friday 08:30 to 16:30. If you wish to see a member of our Customer Service Team please make an appointment via

You can also apply for parking permits, additional grey bins and provide feedback to our Teams.

Also included in this page is Tourist Information, and Directions to our Offices,

Tourist Information

Discover Fylde's best visitor attractions, restaurants and events; find great deals on hotels and travel; and order our Explore guide to plan your visit and make the most of your stay. Please see the link in the right hand column titled 'Tourist Information in Fylde'.

 Directions to our Offices

Detailed directions and public transport information is available on-line. Please see the link in the right hand column titled 'Directions'.