Sheltered Accommodation

Sheltered Accommodation

Progress Lifeline – Personal Pendant Alarms, Telecare and Remote Home Monitoring

Personal Pendant Alarm: Progress Lifeline is an easy-to-use personal alarm and remote monitoring system that helps people remain independent and confident in their own homes. In the event of an emergency, customers alert our control centre by pressing the button on their pendant alarm. Our experienced control centre operators will contact the emergency services, a doctor or nominated emergency contact and key-holder.

Available across Lancashire, Progress Lifeline offers remote monitoring in your home and emergency assistance 24 hours a day, 365 days a year, providing peace of mind to customers and their families.

The Progress Lifeline personal pendant home alarm system and 24 hour remote home monitoring provides support for people who are elderly, vulnerable, or who live alone as well as people with disabilities or health conditions, mobility problems, people recovering at home after a hospital discharge, carers, and people living with harassment or domestic abuse.

Emergency Home Response: Our Home Responders are available for customers who don’t have contacts; they can attend a customer’s property if they press their pendant and are unable to inform the control centre operators what help is required. Home Responders are also trained to help people back on their feet using assistive lifting techniques if they have a fall, are uninjured and just need some help getting up.

Telecare Sensors: We also offer a range of telecare solutions – wireless sensors around the home that are designed to help older and vulnerable people live safely, securely and independently in their own homes. This can include motion and property exit sensors, falls detectors, smoke/heat/gas/flood alarms, temperature extremes and pill dispensers. All telecare sensors alert our control centre if they detect a situation which may put customers at risk. When the alarm is triggered, an operator will talk to you over a speaker unit, and get help to you quickly.

Installation service: Our in-house installation team come to your home at a date and time to suit you, to install and test the equipment and explain how it works, all at no extra cost.
Our dedicated control centre in Leyland has been providing monitoring services throughout Lancashire for over 28 years. The service holds Telecare Services Association Platinum Accreditation, monitoring over 10,000 Progress Lifeline customers and providing help at the touch of a button 24 hours a day, 365 days of the year.

There are two ways to get Telecare - either via a social care assessment, telephone 0300 123 6720 OR you can pay direct for the service from the Telecare provider Progress Lifeline who can be contacted on 03333 204999. For more information, visit the Progress Lifeline website by clicking on the link on the right hand side of the page: